Tip Top
The Problem
Apart from meeting the teacher in class, students seldom have the opportunity to communicate with the teacher. According to statistic, only 2% of respondents reported being able to communicate with teachers during their spare time, while 90% had little or no communication outside of class.
Currently, the communication between students and teachers and mainly through language, and text. Methods are including in and after class conversations, emails, course surveys.
How might we design a service that helps communication become more effective between university-level teachers and students?
User Research
A questionnaire was conducted among university-level students. We found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately.
79% students think the existing communication channels are not effective and professors don't know students' opinions.
Qualitative Interviews
In order to understand educators' wants and needs, I conducted in-depth interviews with university-level professors. This helped me to know more about their daily life and to find out what is the most important aspect in their career lives.
Insights
🧑🏻 🎓 Students Need A Comfortable Feedback Sharing Environment
Through the questionnaire and interviews, we found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately. It is important to create a comfortable environment that they can share ideas or difficulties without pressure.
👩🏼 🏫 Professors Need The Instant Feedback From Students
Teachers value students’ opinions very much. Nowadays students only evaluate the course once a semester after the course ends, but teachers want more instant feedback from students to improve the course whenever they see value in it.
Conceptualization
The service should achieve effective communication, helps teachers to understand students better, but also a place for students to share their ideas. Our users are not only students, but also professors and administrations of the school.
Solution
With Tip Top app, teachers and students can improve their classes a little every day with instant feedback from each other rather than fill in the questionnaire once a semester. Also, teachers can reach out to more students. For example, teacher will be able to hear from students who are too shy to talk in class through the app. Moreover, teachers and students will have visualized feedback on how the course went. TipTop also helps them to keep the course record for review.
• Achieve effective communication
Real-time feedback during and after class
• Helps teachers to understand students better
Request feedback whenever need it
• A place for students to share their ideas
Simple ways to give true thoughts anonymously
Logo
The logo is a book shape consists of two dialog boxes, representing communication is also an important part of education.
Visual Elements
Value Proposition
Improve Classes Organically
Teachers and students can improve their classes a little every day with instant feedback from each other rather than fill in the questionnaire once a semester.
Reaching Out
By using TipTop, teachers can reach out to more students. For example, teacher will be able to hear from students who are too shy to talk in class through the app.
See How the Course is Going
Teachers and students will have visualized feedback on how the course went. TipTop also helps them to keep the course record for review.
The Problem
Apart from meeting the teacher in class, students seldom have the opportunity to communicate with the teacher. According to statistic, only 2% of respondents reported being able to communicate with teachers during their spare time, while 90% had little or no communication outside of class.
Currently, the communication between students and teachers and mainly through language, and text. Methods are including in and after class conversations, emails, course surveys.
How might we design a service that helps communication become more effective between university-level teachers and students?
User Research
A questionnaire was conducted among university-level students. We found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately.
79% students think the existing communication channels are not effective and professors don't know students' opinions.
Qualitative Interviews
In order to understand educators' wants and needs, I conducted in-depth interviews with university-level professors. This helped me to know more about their daily life and to find out what is the most important aspect in their career lives.
Insights
🧑🏻 🎓 Students Need A Comfortable Feedback Sharing Environment
Through the questionnaire and interviews, we found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately. It is important to create a comfortable environment that they can share ideas or difficulties without pressure.
👩🏼 🏫 Professors Need The Instant Feedback From Students
Teachers value students’ opinions very much. Nowadays students only evaluate the course once a semester after the course ends, but teachers want more instant feedback from students to improve the course whenever they see value in it.
Conceptualization
The service should achieve effective communication, helps teachers to understand students better, but also a place for students to share their ideas. Our users are not only students, but also professors and administrations of the school.
Solution
With Tip Top app, teachers and students can improve their classes a little every day with instant feedback from each other rather than fill in the questionnaire once a semester. Also, teachers can reach out to more students. For example, teacher will be able to hear from students who are too shy to talk in class through the app. Moreover, teachers and students will have visualized feedback on how the course went. TipTop also helps them to keep the course record for review.
• Achieve effective communication
Real-time feedback during and after class
• Helps teachers to understand students better
Request feedback whenever need it
• A place for students to share their ideas
Simple ways to give true thoughts anonymously
Logo
The logo is a book shape consists of two dialog boxes, representing communication is also an important part of education.
Value Proposition
Improve Classes Organically
Teachers and students can improve their classes a little every day with instant feedback from each other rather than fill in the questionnaire once a semester.
Reaching Out
By using TipTop, teachers can reach out to more students. For example, teacher will be able to hear from students who are too shy to talk in class through the app.
See How the Course is Going
Teachers and students will have visualized feedback on how the course went. TipTop also helps them to keep the course record for review.
The Problem
Apart from meeting the teacher in class, students seldom have the opportunity to communicate with the teacher. According to statistic, only 2% of respondents reported being able to communicate with teachers during their spare time, while 90% had little or no communication outside of class.
Currently, the communication between students and teachers and mainly through language, and text. Methods are including in and after class conversations, emails, course surveys.
How might we design a service that helps communication become more effective between university-level teachers and students?
User Research
A questionnaire was conducted among university-level students. We found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately.
79% students think the existing communication channels are not effective and professors don't know students' opinions.
Qualitative Interviews
In order to understand educators' wants and needs, I conducted in-depth interviews with university-level professors. This helped me to know more about their daily life and to find out what is the most important aspect in their career lives.
Insights
🧑🏻 🎓 Students Need A Comfortable Feedback Sharing Environment
Through the questionnaire and interviews, we found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately. It is important to create a comfortable environment that they can share ideas or difficulties without pressure.
👩🏼 🏫 Professors Need The Instant Feedback From Students
Teachers value students’ opinions very much. Nowadays students only evaluate the course once a semester after the course ends, but teachers want more instant feedback from students to improve the course whenever they see value in it.
Conceptualization
The service should achieve effective communication, helps teachers to understand students better, but also a place for students to share their ideas. Our users are not only students, but also professors and administrations of the school.
Solution
With Tip Top app, teachers and students can improve their classes a little every day with instant feedback from each other rather than fill in the questionnaire once a semester. Also, teachers can reach out to more students. For example, teacher will be able to hear from students who are too shy to talk in class through the app. Moreover, teachers and students will have visualized feedback on how the course went. TipTop also helps them to keep the course record for review.
• Achieve effective communication
Real-time feedback during and after class
• Helps teachers to understand students better
Request feedback whenever need it
• A place for students to share their ideas
Simple ways to give true thoughts anonymously
Value Proposition
Improve Classes Organically
Teachers and students can improve their classes a little every day with instant feedback from each other rather than fill in the questionnaire once a semester.
Reaching Out
By using TipTop, teachers can reach out to more students. For example, teacher will be able to hear from students who are too shy to talk in class through the app.
See How the Course is Going
Teachers and students will have visualized feedback on how the course went. TipTop also helps them to keep the course record for review.
The Problem
Apart from meeting the teacher in class, students seldom have the opportunity to communicate with the teacher. According to statistic, only 2% of respondents reported being able to communicate with teachers during their spare time, while 90% had little or no communication outside of class.
Currently, the communication between students and teachers and mainly through language, and text. Methods are including in and after class conversations, emails, course surveys.
How might we design a service that helps communication become more effective between university-level teachers and students?
User Research
A questionnaire was conducted among university-level students. We found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately.
79% students think the existing communication channels are not effective and professors don't know students' opinions.
Qualitative Interviews
In order to understand educators' wants and needs, I conducted in-depth interviews with university-level professors. This helped me to know more about their daily life and to find out what is the most important aspect in their career lives.
Insights
🧑🏻 🎓 Students Need A Comfortable Feedback Sharing Environment
Through the questionnaire and interviews, we found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately. It is important to create a comfortable environment that they can share ideas or difficulties without pressure.
👩🏼 🏫 Professors Need The Instant Feedback From Students
Teachers value students’ opinions very much. Nowadays students only evaluate the course once a semester after the course ends, but teachers want more instant feedback from students to improve the course whenever they see value in it.
Conceptualization
The service should achieve effective communication, helps teachers to understand students better, but also a place for students to share their ideas. Our users are not only students, but also professors and administrations of the school.
Solution
With Tip Top app, teachers and students can improve their classes a little every day with instant feedback from each other rather than fill in the questionnaire once a semester. Also, teachers can reach out to more students. For example, teacher will be able to hear from students who are too shy to talk in class through the app. Moreover, teachers and students will have visualized feedback on how the course went. TipTop also helps them to keep the course record for review.
• Achieve effective communication
Real-time feedback during and after class
• Helps teachers to understand students better
Request feedback whenever need it
• A place for students to share their ideas
Simple ways to give true thoughts anonymously
Value Proposition
Improve Classes Organically
Teachers and students can improve their classes a little every day with instant feedback from each other rather than fill in the questionnaire once a semester.
Reaching Out
By using TipTop, teachers can reach out to more students. For example, teacher will be able to hear from students who are too shy to talk in class through the app.
See How the Course is Going
Teachers and students will have visualized feedback on how the course went. TipTop also helps them to keep the course record for review.
The Problem
Apart from meeting the teacher in class, students seldom have the opportunity to communicate with the teacher. According to statistic, only 2% of respondents reported being able to communicate with teachers during their spare time, while 90% had little or no communication outside of class.
Currently, the communication between students and teachers and mainly through language, and text. Methods are including in and after class conversations, emails, course surveys.
How might we design a service that helps communication become more effective between university-level teachers and students?
User Research
A questionnaire was conducted among university-level students. We found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately.
79% students think the existing communication channels are not effective and professors don't know students' opinions.
Qualitative Interviews
In order to understand educators' wants and needs, I conducted in-depth interviews with university-level professors. This helped me to know more about their daily life and to find out what is the most important aspect in their career lives.
Insights
🧑🏻 🎓 Students Need A Comfortable Feedback Sharing Environment
Through the questionnaire and interviews, we found 37.1% students are having difficulties in learning but only 4.8% of them would put forward immediately. It is important to create a comfortable environment that they can share ideas or difficulties without pressure.
👩🏼 🏫 Professors Need The Instant Feedback From Students
Teachers value students’ opinions very much. Nowadays students only evaluate the course once a semester after the course ends, but teachers want more instant feedback from students to improve the course whenever they see value in it.
Conceptualization
The service should achieve effective communication, helps teachers to understand students better, but also a place for students to share their ideas. Our users are not only students, but also professors and administrations of the school.
Value Proposition
Improve Classes Organically
Teachers and students can improve their classes a little every day with instant feedback from each other rather than fill in the questionnaire once a semester.
Reaching Out
By using TipTop, teachers can reach out to more students. For example, teacher will be able to hear from students who are too shy to talk in class through the app.
See How the Course is Going
Teachers and students will have visualized feedback on how the course went. TipTop also helps them to keep the course record for review.
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Get in Touch
Feel free to reach out if you'd like to discuss details of a project, collaboration, or just want to connect.
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